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Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.
As per the description, I understand that you are experiencing issue with error message: “Err_Connection_Timed_Out in Windows 10 on the system.
I certainly understand your concern and will try my best to help you.
I would suggest you to refer to the Microsoft Help article given below and check if that helps.
Internet Explorer error “connection times out” when server does not respond
Note:This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
I hope this information is helpful.
Please do let us know if you need any further assistance, we will be glad to assist you.
Jayant Gupta – Microsoft Support Engineer
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The Connection timed-out error when browsing in Windows 10
- Go to Search, type internet options, and open Internet Options.
- Go to Connections tab, and then to LAN Settings.
- Uncheck Automatically Detect Settings, and Use Proxy Server for your LAN.
- Restart your computer.
Try to access your favorite site again, after changing LAN Settings, and if it the error shows again, try the next solution.
3. Edit Windows 10 Hosts File
There’s a chance that you’ve blocked a certain website in your hots file, so logically, you’re unable to access it now. To check if you have some website ‘blacklisted’, and to unblock it (if necessary), follow these steps:
- Go to this location: C:WindowsSystem32driversetc.
- Find hots file, right-click on it, and open it with Notepad.
- At the very bottom of the file, check if there are any sites listed
- If there are any sites listed, just delete them
- Save the hosts file (if you’re having a problem to save it, check out this article, about getting permission for folders and files in Windows 10).
This guide will help you become an expert in editing Windows 10 host files!
6. Renew DNS and IP
And the last thing we’re going to do is renewing DNS and IP Address. DNS cache could also cause a ‘connection timed out’ error, so we’re going to clear the cache, just in case.
To reset DNS cache, and IP address, do the following:
- Right-click on the Start Menu, and choose Command Prompt (Admin).
- Add the following commands, and press Enter after entering each one:
- ipconfig /flushdns
- ipconfig /registerdns
- ipconfig /release
- ipconfig /renew
- After the process is finished, restart your computer
You may also consider keeping your IP renewed each time you go on the web by installing a reliable VPN tool. Get now Cyberghost VPN(77% flash sale). It protects your PC from attacks while browsing, masks your IP address and blocks all unwanted access to your computer.
5. Disable problematic extensions
Many users use various extensions, but sometimes your extensions can interfere with your browser and cause Connection timed out a message to appear.
To fix the problem, you need to find and disable the problematic extension by doing the following:
- In your browser click the Menu icon in the top right corner. Choose More tools > Extensions.
- List of extensions will now appear. Disable all extensions by unchecking the Enabled checkbox next to the extension name.
- After disabling all extensions, restart your browser and check if the problem still appears. If not, you’ll have to enable extensions one by one until you find the one that is causing this error to appear.
Users reported that HTTPS Everywhere extension was the cause for this problem, so if you use it, be sure to disable it and check if that solves the problem.
If you use the problematic extension frequently, update it to the latest version and check if that solves the problem.
6. Reset your browser to default
If you’re getting Connection timed out a message, you might want to try resetting your browser settings to default.
Sometimes this issue can appear due to your browser configuration, and in order to fix this problem, it’s advised to reset your browser to default.
To do that, follow these steps:
- Click on the Menu icon in the top right corner and choose Settings.
- When the Settings tab opens, scroll all the way down and click on Advanced.
- Locate the Reset option and click it.
- The confirmation message will now appear. Click on Reset to proceed.
After doing that, your browser will be reset and all your cookies, history and extensions will be removed. If the problem was related to your browser configuration, the reset should completely fix it.
7. Run your browser in Compatibility mode
Sometimes you can fix Connection timed out message simply by running your browser in Compatibility mode. This is rather simple and you can do it by following these steps:
- Locate your browser’s shortcut and right-click it. Choose Properties from the menu.
- When the Properties window opens, navigate to Compatibility tab and check Run this program in compatibility mode for and select an older version of Windows.
- Now click on Apply and OK to save changes.
After setting the compatibility mode, the problem should be resolved. Keep in mind that you might have to experience with different settings in order to find the setting that works for you.
You can also use Compatibility mode simply by right-clicking your browser and choosing Troubleshoot compatibility from the menu.
8. Remove Trusteer Rapport
According to users, a common cause for Connection timed out message is Trusteer Rapport application.
This software offers an extra layer of security, but many users reported that it usually interferes with your browser causing this error to appear.
To fix the issue, users are recommending to completely uninstall Trusteer Rapport. After removing the application, the issue should be completely resolved.
Issues with Trusteer Rapport? Don’t panic! Here is the fix for you!
9. Make sure that you’re using the 64-bit version of your browser
Most PCs today support 64-bit architecture, and in order to achieve the maximum performance, it’s recommended to use 64-bit applications on your PC.
Users reported the “Connection timed out” message while using a 32-bit version of Chrome on a 64-bit Windows.
To fix the issue, we recommend to remove your browser and install the 64-bit version instead. After doing that, the problem should be completely resolved.
10. Restart your router
According to users, you might be able to fix the problem simply by restarting your router.
To do that, simply press the power button on your router to turn it off. If you want, you can disconnect all the cables from your router and leave it like that for a minute.
Now reconnect everything and press the power button to turn your router back on again. After doing that, wait while your router starts and check if the problem is resolved.
This is a simple solution, and several users reported that it works, so feel free to try it out. In some cases, users found that the router was the issue, so you might consider getting a new one.
11. Make sure that your browser is up to date
Sometimes the “Connection timed out” message can appear if your browser is out of date. Outdated software can have compatibility issues and bugs that can cause this and other errors to appear.
To fix the problem, be sure that your browser is up to date. To check for updates in your browser, do the following:
- Click on the Menu icon in the top right corner and choose Help > About Google Chrome.
- Your browser will now check for updates and install them automatically.
After you update the browser, check if the issue still persists. If the problem still appears, you might want to download and install a beta version of your browser.
Several users reported that installing Google Canary fixed the problem for them, so be sure to try that.
Alternatively, you can try a browser that we can’t recommend enough, browser that will make all the Chrome-induced aches just a thing of a past. We are, of course, referring to UR Browser, a privacy-oriented browser that makes the difference.
Check it out now and avoid errors for good.
12. Clear your browsing data
In some cases, the Connection timed out message can appear due to your cache. To fix this problem, you just need to clear your browser cache by following these steps:
- Click the Menu button and select Settings. When the Settings tab opens, scroll all the way down and click on Advanced.
- Scroll down to the Privacy and Security section and click on Clear browsing data.
- Set Clear the following items from to the beginning of time.
- Make sure that Browsing history, Cached images and files, Cookies and other site data and Hosted app data options are checked.
- Now click on Clear browsing data button.
After clearing your cache, restart your browser and check again.
Clear browsing data like a pro with one of these tools!
13. Use Google’s DNS
If you’re getting the “Connection timed out” message frequently, you might be able to fix it simply by using Google’s DNS. To do that, follow these steps:
- Press Windows Key + R and enter ncpa.cpl. Press Enter or click OK.
- Network Connections window will now appear. Right-click on your network connection and choose Properties from the menu.
- Select Internet Protocol Version 4 (TPC/IPv4) and click on Properties.
- When the Properties window opens, select Use the following DNS server addresses. Now enter 188.8.131.52 as Preferred DNS and 184.108.40.206 as Alternate DNS server. Click OK to save changes.
After doing that, check if the error message still appears.
14. Disable IPv6
Sometimes the Connection timed out message can appear in your browser if you have IPv6 enabled. To fix the problem, users recommend disabling IPv6.
This is relatively simple and you can do it by following these steps:
- Follow Steps 1 and 2 from the previous solution.
- When the Properties window opens, locate Internet Protocol Version 6 (TCP/IPv6) on the list and uncheck it. Now click on OK to save changes.
- After doing that, restart your PC to apply the changes.
Once your PC restarts, check if the problem still appears. If any new issues appear after disabling IPv6, be sure to enable it back again.
That’s about it, once again, performing all these solutions doesn’t mean that you’ll be able to access the site, because it’s often their error. If you have some questions, just reach for the comments, below.
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Editor’s Note:This post was originally published in April 2019 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.
Editor’s Note: This article was originally published in October 2017 and was revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.